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Return Policy

Return Policy

  • 60 day return, from item delivery date, on all apparel, riding gear, footwear, and apparel accessories
  • 30 day return, from item delivery date, on all motorcycle parts and accessories 
  • Buyer responsible for return shipping unless authorized by Indian Motorcycle of Orange County.
  • Returns to our physical store is allowed. Please see below for our address. 
  • Please contact us if you received a defective product.
  • No exchanges or returns on helmets
  • Oil, oil filters, fluids, and Service Manuals cannot be returned.
  • No exchanges or returns on Sale items
Starting Your Return
If you have any issues with your online order or would like to open a return, call or text us at (714)-908-4551 or email us at
Items that were damaged in shipping are eligible for returns or replacements. Please send us, at minimum, 3 photos of the damage; 1 of the shipping box, and 2 of the damage on the item (one close and another of the entire item).
Returns must received in new and unused condition, free of any cosmetic damage (which includes, but is not limited to, scratches, scuffs, stretching, dents, dirt, pet hair or any sign the product has been mounted to a vehicle). We cannot accept returns on helmets. Please make sure the helmet fits before purchasing. Please contact us about returns within 30 days of their original delivery date. Oil, fluids and Service Manuals cannot be returned. Final sale merchandise is not eligible for return.
Shipping fees are non-refundable. Unless the product is defective, incorrect or has been damaged in transit, you will be responsible for the costs of returning the product. Damage caused to a product once it is in your possession does not make it defective. Online returns can also be done at our physical store at the address below. Other return policies still apply.
Refunds will be issued back to the original method of payment. 


Packing Your Return

Returned products must be enclosed in their original packaging with the original packing slip. This includes all boxes, plastic containers, plastic bags and equivalent protecting packaging, and all tags, information booklets, instructions, stickers, etc. Products deemed to be faulty or incomplete due to customer error will be returned to you and a refund will not be granted.


Shipping Your Return

Item(s) can be returned to us in person at the return address below. 

Customers are responsible for all return shipping charges unless authorized by Indian Motorcycle of Orange County. Use a carrier that incorporates tracking and insurance services. We are not responsible for any mishandled or lost packages. Please contact the carrier for a resolution. 


Please return products to the following address.

Indian Motorcycle OC (Returns)

13031 Goldenwest St.

Westminster, CA 92683

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